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Find answers to your questions about orders with Drips. Learn about order tracking, shipping times, payment options, and more to ensure a smooth shopping experience.
Our return policy allows returns for Unopened or damaged products purchased in the last 15 days. If you'd like to proceed with a return, please contact our team and they will guide you through the return process. Once your request is approved, you wi
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
Orders can be canceled within 12 to 24 Hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cance
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be
Sorry about that. Please make sure you’ve created your account and then activated to log in to the new site. You should have gotten an email from us to activate the account. Need to resend the email? Reach out to [email protected]
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for