How do I start a return?Updated 6 months ago

Our return policy allows returns for Unopened or damaged products purchased in the last 15 days.

If you'd like to proceed with a return, please contact our team and they will guide you through the return process.

Once your request is approved, you will receive a prepaid return label via email. All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return.

Please note that perishable / discounted / limited edition items are not eligible for return.

You can expect your refund to be processed within 14 business days or fewer after our returns department receives the return.

European Union 14 day cooling off period 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.